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WORKING WITH US

Clear scope.
Clear responsibilities.

How our services are commissioned and billed.

Your contracting company

Services described on this website are provided by SAAZLY - FZCO, a Dubai free zone company holding trade licence 23488. The legal company name is identified in our proposals, agreements and invoices.

Proposals and agreements

Website content is an introduction to our services, not a binding offer or a replacement for a signed agreement. Each engagement sets out the services, deliverables, fees, currency, payment schedule and responsibilities of the parties.

Pricing and payment

Projects are quoted individually according to their scope. Development fees may be invoiced in stages. Recurring hosting, maintenance or support charges are agreed in writing. Payment instructions are provided on the applicable company invoice; this website does not accept payments.

Delivery and changes

Timelines, client dependencies, review stages and acceptance requirements are specified in the agreement. Changes to the scope, timing or fees require the process agreed for that project.

Cancellation and refunds

Cancellation, termination, refunds and payment for completed work are governed by the signed agreement for the engagement. Please ask about these provisions before commissioning work.

Ownership and third-party services

Intellectual property, licensing, access and handover arrangements are defined in the project agreement. Third-party software and services may have their own charges, licences and conditions.

Contact

For a proposal or a question about an existing engagement, contact the General Manager.